Shipping policy

📦 Beldoca Shipping Policy

 

This Shipping Policy describes how Beldoca (“we,” “us,” or “our”) handles order processing, shipping, and delivery for our luxury pet essentials. Please read carefully before placing an order.

 

Order Processing Times

 

All orders are typically processed within 1–14 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

  • Note: If we experience a high volume of orders during peak seasons or major campaigns, processing times may be extended by a few days. We will notify you by email if your order is significantly delayed beyond the standard window.

 

Estimated Shipping Times

 

We prioritize efficient delivery of your pet's essentials. Please note that these delivery times are estimates only and are not guaranteed.

Destination Estimated Delivery Time
Domestic Shipping (within the US) 7-14 business days
International Shipping 14-31 business days

Delivery times for international orders may vary significantly depending on customs clearance and the destination country's local postal service.

 

Shipping Costs

 

Shipping costs are calculated to ensure the secure and timely delivery of your luxury items.

Shipping Method Policy
Standard Shipping (US) Calculated at checkout based on weight, dimensions, and destination.
Free Shipping (US) Standard shipping is Free.
International Shipping Calculated at checkout based on weight and destination country.

 

Tracking Your Order

 

Once your order has shipped, you will receive an email confirmation with a tracking number that you can find here .

  • Tracking updates may take 1–2 business days to appear in the carrier's system.

  • You can monitor your package’s journey using the link provided in your confirmation email.

 

Shipping Restrictions

 

We aim to deliver our luxury essentials worldwide. However, please note the following:

  • We currently do not ship to countries subject to US sanctions or trade restrictions.

  • Certain oversized items (e.g., large pet beds or heavy food packages) may have specific regional restrictions or higher shipping costs.

 

Damaged, Lost, or Delayed Shipments

 

We package every item with care, but we are not liable for packages lost or damaged during transit.

  • Damaged Shipments: If your order arrives damaged, please contact the carrier immediately to file a claim. We are happy to assist by providing necessary documentation.

  • Missing Packages: For missing packages or shipments delayed beyond the estimated timeframe, please contact us and we will assist where possible to locate your delivery.